Frequently Asked Questions

Get answers to common questions about Gel Removal (Add-On).

A typical gel soak-off for toes takes 20–40 minutes depending on thickness and application. We prioritize gentle techniques over speed to protect the nail plate. Your technician will estimate exact time during consultation and adjust based on condition.

No—when performed correctly, our professional soak-off avoids scraping and filing that harm the nail. We use safe products and techniques to preserve strength, and offer aftercare to restore moisture and prevent brittleness following removal.

Yes. Our removal prepares nails for immediate follow-up services. We cleanse and buff the nail plate, then apply treatments or polish as desired. If nails show sensitivity, technician may recommend a short recovery or strengthening treatment first.

We offer gentler alternatives when suitable, though acetone soak-off remains the most effective for gel polish. If you prefer acetone-free methods for sensitivity or allergies, discuss options with your technician and we'll tailor a safe approach.

Keep nails moisturized with cuticle oil, avoid harsh chemicals and prolonged water exposure for a few days, and use strengthening treatments as recommended. Schedule follow-up appointments to rebuild nail health and ensure optimal results before reapplying gel polish.

If nails show infection, severe thinning, or open wounds, we may refer you to a medical professional rather than perform removal. For minor damage, we adapt techniques and recommend restorative treatments; always disclose concerns during booking and consultation.